Although we are a highly customised research agency, we have developed some of our best methods and ideas into off the shelf applications that you can access for a fraction of the bespoke cost.

ClientTalk

ClientTalk is an online customer satisfaction survey tool that enables you to very quickly and professionally capture how your clients are responding to the service and value your business is delivering and collect client testimonials.

• Remove the guesswork from delivering outstanding service.
• Accelerate your “word-of-mouth” marketing.
• Convert new clients more efficiently.

To find out more visit the ClientTalk website by clicking here.

ADvantage3D - Decipher, Diagnose, Decide

Designed to optimise creative not kill it!: D&M’s ADvantage3D is the ultimate advertising concept research product taking the best elements of ad pre-testing and ad tracking to help you decipher, diagnose and then decide on not only the best concept but also on how to make it better. ADvantage3D uses Cognitive Response Analysis (CRA) to decipher how the concept is working at a cognitive level (thoughts & feeling) combined with classic Ad diagnostics such as Likeability, Relevance, Cut through, & Brand fit to create a whole picture of which concept is the strongest. For more information, click here.

Switchboard

As researchers we are often asked to investigate switching behaviour in various categories. Traditional switching analysis however often leads to more questions than answers. That’s why we’ve created the D&M Switch Board to bring switching behaviour to life and allow anyone in your marketing or sales team to simulate multiple switching scenarios right on their desktop. Switchboard is based on last three purchase data and can be created in combination with data collection of form existing data (see Retrofit)

Retrofit

As a buyer of research one of the most substantial parts of your investment is data collection or fieldwork. Why not maximise your investment with a retrofit analysis which means applying a smart analysis to your existing data. D&M has some great retro-fit ideas including driver analysis, switchboard analysis and segmentation.

PrePay

Pre-Pay, is the innovative way to access our expert analysts at a discounted rate. Pre-Pay buys you a block of 10 hours, which usually would cost $1,850*, for just $1495*.  That's a 20% discount. PrePay is designed with you the client in mind with:

• Access to an expert analyst - when you need them
• Can be used across multiple projects
• Saves you money & never expires

Video DeBrief

Research Presentations provide a huge amount of detailed information. That’s why D&M now offers clients a choice to have their presentation captured on D.V.D. It’s a great option if you missed something the first time round, or would like additional staff to benefit from the expert presentation of your research findings. Just let your Account Manager know if you would like to take advantage of this great new service for a small fee.

Click here to view our Credentials Presentation (it will take approx. 15 seconds to load)