Award-winning market research solutions for all your business decisions

Fuel for brilliant decisions

We believe that great market research should give you the confidence to make important business decisions. We can provide you with the insights and actions to help you tackle any business problem, from brand health to customer experience to product design and more.

What we do

Customised Research

Tailored research services for specific business decisions

Tracking Research

Flexible options to track your brand's performance

Brand Health

Key metrics for measuring your brand within its market

Voice of Customer

Understand customer experiences in order to drive change

Brand Positioning

Differentiate from your competitors with a unique positioning

Market Segmentation

Divide and conquer your target market by identifying segments

Driver Analysis

Answer the ultimate marketing question – how do choosers choose?

Research Advice & Support

Expert help for your own research project

Ad Concept Testing

Select and strengthen the right ad concept for your campaign

Providing quality market research for some of Australia's biggest brands for over 25 years

More on our experience

What our clients have to say

Slide 5

D&M has made an enormously valuable contribution to our decision making... and they're just really nice people!

Alistair cowie

Director of Sales, Marketing & Infrastructure

Slide 5

Their research is always very actionable and aligned with our business challenges. I trust them.

Julie WEBSTER

Executive General Manager, Growth

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They are willing to try new techniques and want to deliver something special for clients.

Liane Ringham

Chief Executive Offier

Slide 5

They are flexible in their working nature, easy to contact, willing to take feedback and implement changes.

Linda Tran

Digital Communications and Engagement Manager

Slide 5

You were genuinely interested in working with me to break down the complexity [of the project].

Michael Stein

General Manager, Global Industry Sales

Slide 5

Easy to work with, professional, knowledgeable in their industry, and take time to listen to the client.

Claire Hartley

Head of Marketing

88%

Satisfaction out of 10

96%

Met/exceeded expectations

D&M Research Customer Experience Monitor 2014–2019. n=45.

Latest news and offers

Derek's Fellowship

Derek Jones Awarded The Research Society 2021 Fellowship Award

D&M Research is pleased to announce that our Managing Director, Derek Jones, was awarded Fellowship of The Research Society. Derek has been a member of The Research Society since 1994.

Research Playbook

Download our FREE Market Research Playbook.

The Market Research Playbook is the definitive resource for planning, undertaking and managing any quantitative research project. It is based on current and best practices and covers everything from design to sampling to reporting.

Learn more